As the Business Process Outsourcing (BPO) division of NTT, we are a performance driven client partner and a relentless innovator focused on delivering  frictionless client experiences. We are a Customer Experience Management organization, delivering end-to-end solutions that support the complete customer journey and lifecycle, helping our Clients enhance their brand equity.

How can we help you Transform

Working with domain specific focus, we drive business outcomes through intelligent CX delivery

consult

Provide insights on current industry trends and best practices to help identify and develop a future vision and transformation journey to an enhanced customer experience.

Plan & Design

Achieve effective and efficient planning and design through industry leading, tried and tested frameworks such as Cloud Deployment Framework, that accelerate time to value.

Deploy & Manage

Deploy, monitor and operate your workplace environment across multiple platforms, whilst transitioning to your future state.

Innovate

An ongoing process to assess and assure optimal value from your investments to drive innovation and identify new areas to drive future enhancements.

How can we help you Transform

Working with domain specific focus, we drive business outcomes through intelligent CX delivery

consult

Provide insights on current industry trends and best practices to help identify and develop a future vision and transformation journey to an enhanced customer experience.

Plan & Design

Achieve effective and efficient planning and design through industry leading, tried and tested frameworks such as Cloud Deployment Framework, that accelerate time to value.

consult

Provide insights on current industry trends and best practices to help identify and develop a future vision and transformation journey to an enhanced customer experience.

Plan & Design

Achieve effective and efficient planning and design through industry leading, tried and tested frameworks such as Cloud Deployment Framework, that accelerate time to value.

Through early engagement and an outside-in, outcomes-based approach we help our Clients design and deploy the right technology environments, to unlock and enable organizational CX strategy execution.

We leverage our dedicated Business Insights and Analytics practice – SmartCX – to deeply understand customer behaviors and preferences, allowing us to continually optimize and improve CX delivery, increase operational efficiency, and improve customer retention and loyalty.