• Reading time:1 mins read

We’re excited to announce the launch of the 24th edition of our Global Customer Experience (CX) Benchmarking Report — Crossing the CX divide: leading from a new baseline.

This year’s report is our first big thought leadership launching under our new iNNTerconnected brand positioning, which we can’t wait to share with you. Report findings show a direct correlation between the optimization of CX strategies and organization growth.