Delivering connected frictionless trusted Customer experiences for our Clients that better their brand promise
Delivering connected frictionless trusted Customer experiences for our Clients that better their brand promise
About Us
Built for agility and driven by performance the Business Process Outsourcing Division of NTT fosters a culture of working together with our Clients and doing everything we do with purpose. We design, build, and operate award winning customer experience management solutions for North American Clients in core verticals including Financial Services, Retail, eCommerce , Telecommunications and Government. Leveraging a strong onshore and offshore delivery footprint, talented people, process know how, and enabling technology – we act as a Trusted Partner for our Clients and help them attract, win, secure, and grow their customer relationships.
Who we are
42
YEARS DELIVERING CX OUTCOMES
9
SECURE FACILITIES - ALL WITH PCI CERTIFICATION AND 2 WITH CISD CERTIFICATIONS
5
CLIENTS, DELIVERING B2B AND B2C CS IN MULTIPLE VERTICALS
5
LANGUAGES SUPPORTED (ENGLISH, FRENCH, CANTONESE, MANDARIN, AND SPANISH)
3000+
AMAZING PEOPLE SUPPORTING SOME OF THE MOST RECOGNIZED BRANDS
Our Clients
We have the privilege of providing superior customer experiences for organizations across numerous industries of varying size and scale, ranging from start-ups to many globally renowned North American brands.
Our Clients
We have the privilege of providing superior customer experiences for organizations across numerous industries of varying size and scale, ranging from start-ups to many globally renowned North American brands.
News & Insights
The BPO Division of NTT named as LISTEN Award Winner
Contact Center World Awards: The BPO division of NTT won the Gold medal across the Americas in two different award categories