NTT has experience with multiple Customer Satisfaction surveys including Medallia and SQM. In some cases, surveys are distributed via email after every call and in others, customers are asked to complete a short survey at the end of the call. The feedback we receive is used in coaching conversations and recurring feedback is provided to the training team to incorporate. Depending on client preference we can also work with other options.
NTT has experience with multiple Customer Satisfaction surveys including Medallia and SQM. In some cases, surveys are distributed via email after every call and in others, customers are asked to complete a short survey at the end of the call. The feedback we receive is used in coaching conversations and recurring feedback is provided to the training team to incorporate. Depending on client preference we can also work with other options.
NTT has experience with multiple Customer Satisfaction surveys including Medallia and SQM. In some cases, surveys are distributed via email after every call and in others, customers are asked to complete a short survey at the end of the call. The feedback we receive is used in coaching conversations and recurring feedback is provided to the training team to incorporate. Depending on client preference we can also work with other options.
NTT has experience with multiple Customer Satisfaction surveys including Medallia and SQM. In some cases, surveys are distributed via email after every call and in others, customers are asked to complete a short survey at the end of the call. The feedback we receive is used in coaching conversations and recurring feedback is provided to the training team to incorporate. Depending on client preference we can also work with other options.
NTT has experience with multiple Customer Satisfaction surveys including Medallia and SQM. In some cases, surveys are distributed via email after every call and in others, customers are asked to complete a short survey at the end of the call. The feedback we receive is used in coaching conversations and recurring feedback is provided to the training team to incorporate. Depending on client preference we can also work with other options.
NTT has experience with multiple Customer Satisfaction surveys including Medallia and SQM. In some cases, surveys are distributed via email after every call and in others, customers are asked to complete a short survey at the end of the call. The feedback we receive is used in coaching conversations and recurring feedback is provided to the training team to incorporate. Depending on client preference we can also work with other options.